Good location, friendly, hard-working staff, clean, good selection of restaurants, gorgeous views
Edyta
October 2023
Loved the vibe. There was always an activity. Loved the staff.
Nicolas
October 2024
The service and clean . The little things for my birthday
Zaira
October 2024
Overall, we enjoyed the 4-night stay, the staff was great and the buffet was the best! The themed parties are a fun option and we did have fun at the jungle party. The resort was clean and the grounds were well kept.
April
February 2024
A very well run hotel with a pleasant atmosphere Highly professional staff Very good kitchen Lobby cafe with cakes A nice beach with a romantic pier 3 x weekly RIU parties outside the daily evening animation program Ferry to Isla de mujeres 400 meters away - convenient you don't need a taxi I usually don't rate hotel stays very much, but this time I highly recommend this hotel I have worked in the hotel industry for 30 years and I know what effort is behind these excellent results
Zbyněk
January 2024
Staff was always very nice and taking very well care of guests. The buffet was excellent with lots of different options. Rooms are nice and you never feel too crowded even if the hotel is big. Pools are really nice. We had a small problem with our shower and it was repaired in 15 minutes.
Pascal
April 2023
I loved the food and drinks, location, the staff at the buffet was exceptionally friendly made me feel welcomed. The staff at check in was smooth and helpful and knowledgeable to my many questions.
Justin
October 2024
Riu Palace Peninsula is an amazing place with an amazing staff. The beach is great, the amenities is very nice, the entire staff from bellboy to restaurant attendants are amazing. I love the fact that the hotel was immaculant despite hundreds people were staying at the hotel. The property is well kept. I need to give shout out to Andy and Melissa from front desk, very courteous, friendly and delivered an exceptional customer service. Noel, Ansa, Junior, Gael, from Isla Mujeres restaurant were amazing individuals. The chef at Isla Mujeres was awesome, great tasting of salmon, steak and lobster. I will definitely coming back to this hotel. I will try different Riu property in other country...next Riu Montego Bay...
Leila
November 2022
The staff were always helpful. The location was great. There was no need to leave the hotel. It was my birthday, and a guest asked the staff to let me go to the special restaurant for a treat which I really appreciated.
Marie
January 2024
This was a great resort, overall pretty well organized with a lot of activities especially for the kids and good pools/beach access. There were multiple food options which is great. Staff was extremely helpful and pleasant, with good proximity to nearby attractions.
Ahmed
March 2023
Reservations:
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