Riu Palace Peninsula - All Inclusive

Loved the vibe. There was always an activity. Loved the staff.

Overall, we enjoyed the 4-night stay, the staff was great and the buffet was the best! The themed parties are a fun option and we did have fun at the jungle party. The resort was clean and the grounds were well kept.

Staff was always very nice and taking very well care of guests. The buffet was excellent with lots of different options. Rooms are nice and you never feel too crowded even if the hotel is big. Pools are really nice. We had a small problem with our shower and it was repaired in 15 minutes.

Riu Palace Peninsula is an amazing place with an amazing staff. The beach is great, the amenities is very nice, the entire staff from bellboy to restaurant attendants are amazing. I love the fact that the hotel was immaculant despite hundreds people were staying at the hotel. The property is well kept. I need to give shout out to Andy and Melissa from front desk, very courteous, friendly and delivered an exceptional customer service. Noel, Ansa, Junior, Gael, from Isla Mujeres restaurant were amazing individuals. The chef at Isla Mujeres was awesome, great tasting of salmon, steak and lobster. I will definitely coming back to this hotel. I will try different Riu property in other country...next Riu Montego Bay...

This was a great resort, overall pretty well organized with a lot of activities especially for the kids and good pools/beach access. There were multiple food options which is great. Staff was extremely helpful and pleasant, with good proximity to nearby attractions.